JUELL 3D - DEMAND Warranty

JUELL 3D - DEMAND Warranty
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  • Item #: WJ3D DEMAND
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Price $1,500.00

TIER 2 – JUELL ON DEMAND

$1500 Per Year

 

JUELL ON DEMAND– offers high quality service and support from the 3D printing experts at Park Dental Research. Under this plan, JUELL 3D technicians will help you troubleshoot any printer-related issues with hardware or software up to three (3) hours per month ($360 per month value). Hours do not accumulate and will reset at the beginning of each month. If technical support exceeds three (3) hours per month, the customer will be billed at a discounted tech time rate of $60 per hour. JUELL ON DEMAND includes all new software upgrades and patches for JUELL 3D Flash OC software. Onsite repairs or support for hardware or software will be billed at a flat rate of $250 per day. Parts will be discounted at 25% off retail, shipping fees not included. The customer will be responsible for the cost of airfare for onsite repairs, support and training. Park Dental will provide car rental, meals and one night of lodging per incident for a JUELL 3D technician. JUELL ON DEMAND is intended for personnel already trained during initial installation. Customers will be billed at the discounted tech time rate of $60 per hour for training new users on JUELL 3D-2 hardware and software. Consumables such as resin and membranes are not covered under JUELL ON DEMAND or any other warranty. This warranty covers only one printer and will be registered per serial number for identification. 

 

Response within 24 - 48 Hours

Support Hours: Monday – Friday* 8:00 AM – 4:30 PM CST

*excluding holidays